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The RealTracs Commitment to Accessibility

RealTracs.com is a publicly available search portal that provides consumers accurate and updated listing information about area properties.  In additionaladdition, RealTracs is committed to providing our subscribers and users the best, most comprehensive business tool with which to conduct their business – RealTracs 3.0 (http://realtracs.net). 

RealTracs strives to be as inclusive as possible in order to allow appropriate ADA access for our customers who utilize RealTracs 3.0, as well as ADA accessibility to RealTracs.com for all website visitors.




Accessibility Options on RealTracs.com

Assistance is available for any website visitor that finds it difficult to access an online feature or service on RealTracs.com.  Reasons include, but are not limited to:

  • Impairment causing difficulty reading a computer screen
  • Blindness,
  • Difficulty using a computer mouse or keyboard
  • Deaf or hard of hearing

If you have

an

a sight impairment that makes reading the site difficult

Browser Help

  1. Theme Font & Size Changer is a simple browser tool that lets you change the font size and font family of Firefox and several other Mozilla products and is especially valuable for visually impaired people.  This tool can be found at https://addons.mozilla.org/en-US/firefox/addon/theme-font-size-changer/.
  2. High contrast, full page zoom, and font size adjustment for Chrome users can be found at https://addons.mozilla.org/en-US/firefox/addon/theme-font-size-changer/.

One-on-One Help

If you are unable to utilize the browser accessibility tools above to improved improve your experience on RealTracs.com, help is available via email at helpdesk@realtracs.com or by calling 615-385-0777, Monday-Friday between 8:00 a.m. and 5:00 p.m.

If You Are Blind

Assistance with RealTracs.com is available is available via email at helpdesk@realtracs.com or by calling 615-385-0777, Monday-Friday between 8:00 a.m. and 5:00 p.m.

If you Have Difficulty Using a Mouse or Keyboard

Assistance with RealTracs.com is available is available via email at helpdesk@realtracs.com or by calling 615-385-0777, Monday-Friday between 8:00 a.m. and 5:00 p.m.




Accessibility Options on RealTracs.net

Assistance is available for any website visitor that finds it difficult to access an online feature or service on RealTracs.net.  Reasons include, but are not limited to:

  • Impairment causing difficulty reading a computer screen
  • Blindness,
  • Difficulty using a computer mouse or keyboard
  • Deaf or hard of hearing

If you have

an

a sight impairment that makes reading the site difficult

Browser Help

Mozilla Firefox:

Theme Font & Size Changer is a simple browser tool that lets you change the font size and font family of Firefox and several other Mozilla products and is especially valuable for visually impaired people.  This tool can be found at https://addons.mozilla.org/en-US/firefox/addon/theme-font-size-changer/.

Google Chrome:

High contrast, full page zoom, and font size adjustment for Chrome users can be found at https://addons.mozilla.org/en-US/firefox/addon/theme-font-size-changer/.

Apple Mac

Macs are built with many assistive technologies to facilitate accessibility on macOS.  These add-on features can be found at http://www.apple.com/accessibility/osx/.

One-on-One Help

If you are unable to utilize the browser accessibility tools above to improved improve your experience on RealTracs.com, help is available via email at helpdesk@realtracs.com or by calling 615-385-0777, Monday-Friday between 8:00 a.m. and 5:00 p.m.

If You Are Blind

If you encounter difficulty accessing the features on RealTracs.com . assistance is available via email at helpdesk@realtracs.com or by calling 615-385-0777, Monday-Friday between 8:00 a.m. and 5:00 p.m.

If You Are Deaf or Hard of Hearing

Help videos found in the RealTracs Online Help Library are closed captioned.  This feature can be toggled on or off by clicking the closed caption button  in the bottom toolbar of the video.

If you Have Difficulty Using a Mouse or Keyboard

Assistance with RealTracs.com is available is available via email at helpdesk@realtracs.com or by calling 615-385-0777, Monday-Friday between 8:00 a.m. and 5:00 p.m.




Accessibility to RealTracs on a Mobile Device

For Apple iOS Operating Systems

Apple provides a wide array of features for a variety of accessibility needs.  Please visit http://www.apple.com/accessibility/ios/ for more information on what is available and how to enable each feature for your iOS enabled device.

For Android Operating Systems

Google provides a number of accessibility tools including screen readers, voice control tools, braille support, and more.  Additional information about these feature can be found at https://support.google.com/accessibility/android/?hl=en#topic=6007234.